Shipping & Returns
Delivery & returns made simple.
Darzeena does not sell or ship products. Orders, delivery, and returns are handled directly by the retailer you choose. Here's how it works and where to get help.
Placed on retailer site
When you find a product you like, we send you to the retailer's checkout page. Your order, payment, and confirmation all happen there.
Shipped by the retailer
Delivery times, fees, and courier options depend on the retailer and your location. Check the retailer's shipping page before ordering.
Returns via the retailer
Return windows, refund methods, and pickup options are set by each retailer. Start the return process on their site or app.
Warranty from retailer or brand
Product warranties are provided by the retailer or manufacturer. Visit our Warranty page for retailer warranty links and steps.
How returns usually work
- 1Keep your receipt or order confirmation email.
- 2Check the retailer's return policy for time limits and conditions.
- 3Start the return on the retailer's website or app.
- 4Follow their instructions for pickup, drop-off, or refund.
Retailer return & shipping pages
Need help finding a specific store's policy? Email us.
Visit Warranty page